Corporate news

Danimex launches new Support system

13th January 2015 Print article
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Support Ticket System
With the new ticket system we have the ability to solve all technical issues regarding either, General inquiries, RMA-related cases as well as airtime requests.

Our interactive online support system gives the customers a faster response time, and a proper overview of their running support as well as solved tasks.

With this new system Danimex guarantees a closer dialog between supporters and customers, at the same time giving them a level of support not many can offer.

The first point of contact can either be by:

  1. Sending an e-mail to: with the issue described, or by
  2. Visiting the Support ticket system homepage at for direct signup and access + overview of existing cases and ticket-numbers.

For DanimexSupport to ensure that the customer receives the highest level of service, 
we offer these new features in our system:

  • Easy ticket creation
  • Unique case numbers on all support request
  • Complete overview of status for tickets
  • Faster response time on all cases
  • Easy follow up via support interface and e-mail
  • Complete department interoperability 
  • Knowledgebase section for our resellers and partners
  • "One point of contact" for the entire process
  • Best qualified supporter on the case


Danimex Communication is an
award winning distributor of
radio communication solutions and
equipment throughout the world.

Motorola Solutions - value added distributor


Global Compact
ISO 9001
Our company is credit worthy according to Bisnode's credit assessment system that is based on a number of decision rules. This credit rating is updated on a daily basis, and always shows the current rating and date.
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